7-day free trial on paid plans

Simple pricing.
Free until it's earning you money.

One participant free forever. Support coordinators free on everything. Paid plans start where invoicing and collaboration do — because that's where SW Ally starts paying for itself.

All prices in AUD Cancel any time No lock-in contract

Free

For trying SW Ally properly, or supporting one person.

$0 /month

Free forever. No card required.

Start Free

Includes

  • 1 active participant
  • Full participant profile
  • Important Information & What's New
  • Shift notes & quick phrases
  • Handover
  • Incident reporting
  • Documents
  • Safety & community tools
  • Install to home screen (PWA)
  • Offline drafts & sync
  • Data export
  • Coordinator connection
  • Team communication
  • Invoicing
  • Income & expense tracker

Pro

For workers running a full independent practice.

$50 /month

7 days free, then $50/month. Cancel any time.

Start 7-Day Free Trial

Everything in Solo, plus

  • Unlimited active participants
  • Unlimited coordinator connections
  • Progress report export
  • Bulk invoicing
  • Priority support

Support coordinators — $0, permanently

Unlimited participants, unlimited workers, Needs Attention dashboard, incident management, RFS Builder, progress reports. Every feature, no card, no trial clock.

Create Free Account
Choosing

Which plan is actually yours?

Three questions decide it. Almost nobody needs to think harder than this.

How many people do you support?

One → Free. Two or three → Solo. Four or more → Pro. Archived participants stop counting, so a finished engagement doesn't take up a slot.

Do you need to invoice?

Invoicing, rate presets, travel and expense items and the income tracker all start at Solo. If you bill anyone at all, that's your plan.

Are you working with a coordinator?

Coordinator connection, shared calendar and team messaging start at Solo too. The coordinator's own account stays free either way.

Side by side

Full plan comparison

Every feature, every plan. Scroll sideways on a phone.

Plan feature comparison
Feature Free Solo — $19.99/mo Pro — $50/mo Coordinator
Participants
Active participants 1 Up to 3 Unlimited Unlimited
Participant profile
Important Information
What's New
Archive & restore participants
Documentation
Shift notes Review
Personal quick phrases
Handover
Incident reporting Manage
Documents
Progress report export
Collaboration
Coordinator connection Unlimited
Team communication
Collaborative calendar
Dashboard posts Read Read Create
Tasks & support requests Receive Receive Create
Needs Attention dashboard
Missing documentation alerts
RFS Builder Respond Respond
Money
Invoice creation & PDF
Send invoice to plan manager
Invoice tracking Status only
Rate presets & public holidays
Travel & expense line items
Income & expense tracker
CSV & PDF financial export
Bulk invoicing
Worker business
Compliance wallet View status
Expiry reminders
Safety & community tools
Platform
Install as an app (PWA)
Offline drafts & sync
Australian data residency
Data export
Email support
Priority support

Prices shown are launch defaults in AUD. Existing subscribers are grandfathered on their current price — we never change what you pay without telling you first.

Worth it?

The maths most workers do

$19.99

a month for Solo

≈ 13 min

of billable support work

Hours

of fortnightly invoicing and note-chasing, gone

And it's deductible. Your SW Ally subscription lands naturally under Software & subscriptions in the expense tracker, ready for your accountant at the end of the financial year.

The fine print, in plain words

How billing actually works

The 7-day trial

Solo and Pro both start with 7 days of full access. Cancel before day 7 and you're not charged. Do nothing and the plan starts at its normal price.

Payments

Billed monthly in advance, in Australian dollars, through Stripe. SW Ally never sees or stores your card number. Receipts sit in your account.

Changing plans

Upgrade or downgrade any time from account settings. On downgrade, participants over the new limit become read-only rather than disappearing.

If a payment fails

We retry and email you. Continued failure suspends paid features — it never deletes your data, and your export stays available.

Grandfathering

If prices change, existing subscribers stay on the price they signed up at by default. That's built into how billing works, not just a promise.

Cancelling

Any time, from account settings. You keep access to the end of the period you've paid for. No exit fee, no phone call, and your data exports on the way out.

Pricing questions

What counts as an "active participant"?

Someone you're currently supporting and documenting. Archive a participant you're no longer working with and they stop counting toward your limit — their records stay intact and exportable. The demo participant every new account starts with never counts.

How does the 7-day free trial work?

Solo and Pro both start with 7 days free — full access to invoicing, collaboration and the income and expense tracker, so you can run a real fortnight's worth of work through it. Cancel before day 7 and you're not charged. And the Free plan is always there underneath, with no expiry.

What happens if I go over my participant limit?

You'll be prompted to upgrade before you can add the next one. Nothing you've already written is ever locked, hidden or deleted — the limit only applies to adding new active participants.

Can I cancel during the trial, or downgrade later?

Any time, from your account settings — including during the 7-day trial, in which case you're never charged. After that you keep access until the end of the period you've paid for. On downgrade, participants over the new limit become read-only rather than disappearing, and your export is always available.

Do I get a refund if I cancel mid-month?

We don't provide pro-rata refunds for partial months, except where required by the Australian Consumer Law or where we've made an error. You keep full access until the period you've paid for ends.

Is GST included?

Prices are shown in Australian dollars. GST treatment is confirmed at checkout and on your receipt, and your receipts are available in your account for your records.

Will prices go up?

Possibly, as the product grows. But existing subscribers are grandfathered on the price they signed up at by default, and we'd never move you to a new price without notice.

Do you take payment details securely?

Payments run through Stripe. SW Ally never stores or handles your card number — we don't build card storage or payment processing ourselves, on purpose.

Are support coordinators really free?

Yes, deliberately and permanently — unlimited participants, unlimited workers, every feature, no card. Independent workers on paid plans fund the platform. Why we do it this way →

Is there a discount for paying yearly?

Not at launch. Monthly only, so nobody's locked into a year of something they're still trying out. If enough people ask for an annual option we'll add one.

Try it on one participant

If it doesn't save you the evening, you've lost nothing but a signup form. Free forever for one participant, no card needed.