My Day home screen
Today's supports, upcoming events, new handovers, new messages and important updates — on one deliberately small screen. You know what needs you without opening anything.
Free for one participant, forever
You do the shift.
You do the shift.
We'll do the rest.
Shift notes, handover, incidents and invoices — in about two minutes, on the phone that's already in your pocket. No clock-in. No GPS. No manager watching.
No credit card
7-day trial on paid plans
Australian hosted
John Smith · Community Access
Shift note
Date & time
Wed 12 Aug · 10:00 – 14:00
Support provided
Incident to report?
NoComplete shift note
Autosaved 4 seconds ago
HomePeopleNotesMoney
INV-0043
Sent$387Saturday rate
32kmTravel
$18Entry fee
Rate chosen automaticallyFrom the shift date & time
Sent to plan manager12 Aug, 6:42 pm
Marked paid14 Aug, 9:10 am
Total
$437.08
Everything that happens after the shift
Six things, all in one place, all built for a phone in one hand.
Shift Notes
Formal, private and yours. Draft until you complete it, then locked.
Handover
What the next worker needs — separate from your formal note.
Incidents
Structured reporting with severity, actions and notifications.
Invoicing
Auto-filled from the shift, with the right rate for the day.
Travel & expenses
Kilometres, parking and purchases as line items on the invoice.
Calendar
Supports, appointments and transport on one participant calendar.
In full detail
Everything the worker app does. Free-plan features are marked; the rest are on Solo and Pro.
Participant profile
Overview, Important Information — preferences, key contacts, communication needs — and What's New, which answers "what changed since I last supported this person?"
Shift notes
Participant, date, start and finish, support category, support provided, outcome and progress, comments, incident indicator. Draft until you complete it, then locked.
Structured note fields
Support category, outcomes and progress each have their own field, so a complete note is a matter of filling in what actually happened.
Handover
Short, factual, operational — for the next worker. An optional "needs follow-up" flag turns it into an action item on the coordinator's dashboard.
Incident reporting
Injury, behavioural, medication, missing person, property damage, safeguarding, other — with severity, immediate action, emergency services and notification tracking.
Invoice creation & PDF
Auto-populated from the shift note. Your business details and the participant's plan manager are saved once and reused every time. Always preview before it goes.
Time-of-day rate presets
Weekday day, weekday evening, Saturday, Sunday and public holiday rates per support item — chosen automatically from the shift's date and time, by state, with an editable override.
Travel & expense line items
Kilometres at your saved per-km rate, provider travel time, entry fees, parking and purchases — with a receipt photo attached to each one.
Send & track invoices
Emailed straight to the stored plan-manager address, then tracked: Draft → Generated → Sent → Paid, with Overdue flagged and Cancelled available.
Shared calendar
Supports, appointments, meetings and transport on one participant calendar — an activity calendar, not rostering and not payroll.
Team communication
Messages attached to the participant, not scattered across three group chats. Read receipts, attachments and full history — plus read-only posts from your coordinator.
Safety & community tools
Quick access to emergency phone numbers — 000 and 131 444 — plus the coordinator’s card and the participant’s emergency contacts. Tapping one opens your phone’s dialler; SW Ally does not place the call and does not send your location. Community location tools (toilets, defibrillators, beach status) are planned. SW Ally is not an emergency service.
Install it like an app
A progressive web app — add it to your home screen with its own icon, from any phone. No app store, no update prompts.
Honest about connection
The app detects when it is offline and tells you plainly, instead of showing a spinner and losing the work. Submit once you are back online.
Your data, exportable
Progress report PDFs and your full invoice history, as CSV and PDF — available on every plan, including Free. Nothing is ever locked in.
The admin isn't the job — but it's where the hours go
Ask a support worker what they like least and almost nobody says the support.
How it usually goes
- Notes in a phone app, a paper diary, or three different provider portals
- Invoices rebuilt in Word every fortnight, weekend rates worked out by hand
- "What happened on Tuesday?" — scrolling back through a group chat
- No record you can hand over when someone asks for documentation
- Tax time: a shoebox, a bank statement and a bad afternoon
How it goes with SW Ally
- One place per participant — notes, handover, calendar, documents, incidents
- Invoice auto-filled from the shift, with the right weekend or public holiday rate
- What's New tells you exactly what changed since you last saw that person
- Dated, structured, exportable records that hold up when someone asks
- Every invoice tracked from draft to paid, so you know what is still owing
The shift flow
Two minutes, one hand, in the car
Everything about the note screen is built for the reality: a phone, one hand free, and a worker who wants to go home.
- Smart defaults. Date and time prefilled from the calendar event, last support category preselected, participant carried through the whole flow.
- Dictation-friendly. Big free-text fields that work properly with your phone's own dictation. No AI writing your notes — they're your professional record.
- Autosave, always. Never lose writing to a dropped call, a flat battery or an interruption.
- Big targets, bottom navigation. Reachable with a thumb, readable in a car park at dusk.
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Open the participant
Important Information and What's New first — so you walk in knowing what changed.
-
Provide the support
Optional start and finish if it helps you. No clock-in surveillance either way.
-
Write the shift note
Support provided, outcome, comments. Draft until you complete it — then it's locked.
-
Add handover if needed
Short, operational, and separate from your formal note.
-
Create and send the invoice
Auto-filled from the shift. Preview the PDF, send it, and it's tracked from there.
Invoicing & money
Get paid without the Sunday-night spreadsheet
NDIS pricing changes with the day and the hour. Doing that by hand every fortnight is how invoices end up wrong — and wrong invoices are how you end up unpaid.
- Rates by time of day. Weekday, evening, Saturday, Sunday and public holiday presets per support item, chosen from the shift's own date.
- Public holidays by state, with an editable override when you need it.
- Travel and expenses. Kilometres at your saved rate, entry fees, parking — with a receipt photo attached.
- Status you can see. Draft → Generated → Sent → Paid, with overdue flagged before the plan manager forgets.
This financial year
$48,210Income
$7,640Expenses
$40,570Net
No coordinator? No problem
SW Ally works completely on its own
You don't need anyone else on the platform for it to be worth using. Plenty of independent workers run their whole practice here solo.
Notes are your professional record
Stored, dated, structured and exportable — for whenever the NDIS, an auditor, a family or a future coordinator asks for documentation.
Invoice plan managers directly
Save each participant's plan manager, submission email, reference and payment terms once. After that it's generate, preview, send, track.
Know what you actually earned
Income, expenses and net on one screen — this month, this quarter, this financial year. Tax time stops being an afternoon you dread.
If a coordinator connects later, nothing gets lost or migrated — your existing participant history stays exactly where it is, under your account.
Safety & community tools
The things you need when the paperwork isn't the problem.
- Quick access to emergency phone numbers — 000 and 131 444 (opens your phone's dialler; SW Ally does not place the call or send your location)
- The coordinator's card and the participant's emergency contacts
- Planned: accessible toilets, defibrillator locations, patrolled beach status
- After a 000 call: "Do you need to report an incident?"
Why workers choose SW Ally
- Documentation done in about two minutes
- No colleague can ever read your shift notes
- Weekend and public holiday rates worked out for you
- No clock-in, no GPS tracking, no manager dashboard
- Keeps working when the signal drops
- Your data exports whenever you want it
“
Notes done in the car, invoice out the same evening — that is the whole brief we are building to.
Replace with a real pilot quote before launch
Your notes, your privacy
No colleague reads your shift notes. Ever.
Two workers can share a participant and still never see each other's formal notes. Handover exists precisely so continuity doesn't require exposing your records.
Your coordinator sees notes for their own participants — that's their job. Nobody else does. And it isn't a setting somebody could flip: the restriction is written into how the data is queried, so there is no path to a colleague's note at all.
Pricing
Start free. Pay when it's earning you money.
One participant free forever. Paid plans from $19.99 a month, each with a 7-day free trial. Support coordinators are free on everything.
Support worker questions
Do I need a support coordinator to use SW Ally?
No. An independent worker can run the whole thing alone — participants, notes and invoices. If a coordinator connects later, your existing history stays intact under your account.
Can another support worker read my shift notes?
Never. Your coordinator can see notes for their own participants; a colleague sharing the same participant cannot — that rule is enforced in the database queries themselves, not just hidden in the interface.
Does SW Ally claim NDIS payments for me?
No. SW Ally creates, sends and tracks your invoices to plan managers and self-managed participants. It doesn't lodge claims through the NDIS portal, and it isn't accounting software — at tax time you export the year and hand it to your accountant.
What happens when I lose signal mid-shift?
SW Ally detects that it is offline and tells you, rather than pretending the note was saved. Notes are not queued up and sent automatically once the signal returns, so finish and submit the note when you are back online. We would rather be plain about this than have you find out the hard way.
Is this another clock-in, GPS-tracking app?
Deliberately not. No clock-in surveillance, no GPS tracking, no rostering, no payroll. Those are explicitly out of scope.
Can I add income I billed outside SW Ally?
Yes. Paid invoices become income automatically, and you can add income or an expense by hand — with a receipt photo — for anything billed elsewhere.
Set it up before your next shift
Add a participant, write one note, and see whether it saves you the evening. Free for one participant, forever.